Working With People: Communication Skills For Reflective Practice

By Louise Harms
ISBN: 0195558820
EAN: 9780195558821
PUBLISHER: Oup Australia And New Zealand
EDITION: Paperback, 296 Pages

Working with People focuses on the impact that communication has on others. Its overview of well-known and frequently-utilised skills of interpersonal communication and interviewing draws upon research and practice literature in relation to 'microskills' to understand the critical decisions or choices which are made by using these skills.