TERMS AND CONDITIONS

These guidelines are provided to reduce confusion about the rental process.

No Responsibility To Sell Mispriced Products Or Services

BookRenter.co.nz shall have the right to refuse or cancel any orders placed for products listed at an incorrect price, or containing any other incorrect information. BookRenter.co.nz shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is canceled, BookRenter.co.nz shall issue a credit to your credit/debit card account for the amount of the charge.

Availability

Even though the majority of textbooks listed on BookRenter.co.nz are available for rent we can not guarantee their availability. Even after you have confirmed the rental and made payment we can not guarantee availability. You will be advised within 3 days if the books are not available and refunded appropriately.

Renting Books

When you rent a book from BookRenter.co.nz your credit/debit card will be charged for the rental price.

Rental Prices

Prices of rentals are not guaranteed until you check out and submit your credit/debit card information to complete your transaction.

Returning Books

Please mail your books back by the last day of your rental period. All items that originally came with the book, such as, CDs, DVDs, access codes, inserts, workbooks, study guides, etc. must be returned with the book. Also please ensure that only required items are included in your return shipment. BookRenter.co.nz is not responsible for any items lost because they were shipped back with your book.

Bookrenter.co.nz recommends using a track and trace mail service. The book is only deemed to be returned to Bookrenter.co.nz once it has been physical received by BookRenter.co.nz

Time Frame

The rental period for all books starts on the 20th day of January and ends on the 20th day of December of each year. Books can be rented for a shorter period however no further discount apply. If the book is not returned to BookRenter.co.nz by the 20th of December of the year it is rented, we assume you are keeping your book and we will charge you accordingly (see Books Not Returned By Due Date Section). Please note textbooks offered for Summer School courses will have a rental period beginning the day the book is posted to you and last for a period of 6 months

Books Not Returned By Due Date

If your book is not returned by the end of your rental period, if will be deemed "late", and you will be charged a fee which is used to cover the cost of replacing the book. This fee is equal to the recommended retail price of the book (as listed on BookRenter.co.nz) as if it were brand new, minus your rental costs, plus a $25.00 service fee. Once you book is late, you opt out of the rental agreement and the book becomes your property.

If you have not returned the book by the due date and we are unable to charge your credit/debit card, it is your responsibility to pay the fee immediately. You will be notified via email if your credit/debit card was declined and have 15 days to pay this fee before your account is turned over to a third-party collection agency. All accounts sent to collections are subject to an additional collection fee.

Purchasing Your Rental

If you like your rental, we encourage you to buy it. To do so please email BookRenter.co.nz advising accordingly. This purchase price is equal to the recommended retail price of the book (as listed on BookRenter.co.nz) as if it were brand new, minus your rental costs, plus a $25.00 service fee. By purchasing the book, you opt out of the rental agreement and the book becomes your property.

Property

During your rental period, all books remain the full property of BookRenter.co.nz. Your acceptance of the book and paying rental prices entitles you to use the property of BookRenter.co.nz for a limited amount of time and binds you to these Terms and Conditions. At the end of the rental period, you exit out of these terms and conditions and lose all rights to the book.

Lost Books

If your rented book is lost or stolen, you are responsible for the book. If you do not return the book at the end of your rental period, your credit/debit card will be charged to replace the book (see Books Not Returned By Due Date Section).

Damaged Books

Books are required to be kept in good condition. If a book arrives to you damaged, you need to notify BookRenter.co.nz within 3 days from the date of delivery.

If a book is returned to us as damaged and rendered unusable, it will remain the property of BookRenter.co.nz and you will be charged a fee depending on the damage. If the textbook can not be rented to another customer the fee will be equal to the recommended retail price of the book (as listed on BookRenter.co.nz) as if it were brand new, minus your rental costs, plus a $25.00 service fee. If the textbook is damaged, however is still in a suitable condition to be re-rented to another customer you will be charged a $25.00 service fee. If supplementary materials such as CDs, workbooks, study guides, etc. are included with your book, they must be returned with your book. Examples of such damage is outlined below.

Firm cover with no noticeable damage. All pages must be intact (no tears or stains present). No writing or highlighting and no damage to the binding.

The cover/binding is noticeably damaged or missing. Pages are stained, torn, missing, illegible, or otherwise warped. There is writing and/or highlighting throughout the book. Any other case that renders the book unusable will also result in a major damage fee.

Intellectual Property

All rented items are protected by applicable Copyrights. Materials should not be reproduced or used without express written permission from BookRenter.co.nz or any of its suppliers. BookRenter.co.nz reserves the right to terminate your account and rental if we, in its sole and absolute discretion, believe that you are in violation of these terms. Such violations include copying, scanning, photocopying, or reproducing in anyway CDs or written publications rented to you. BookRenter.co.nz does not promote, foster or condone the copying of CDs or any written publications nor does it condone any other infringing activities. The use of CDs and publications rented to you is solely for your personal and non-commercial use.

Payment Information

The hirer will be notified via email of an invalid credit/debit card and given the opportunity to pay your outstanding dues.

BookRenter.co.nz is not responsible for causing or refunding overdraft or other penalty fees a customer may receive for a credit or debit card going over its limit or being overdrawn. BookRenter.co.nz reserves the right to use a collection agency and any other means necessary to recover any payments due. All accounts sent to collections are subject to an additional fee.

Books Not Received

If your book is not delivered to you within ten business days of your delivery estimate or you receive a book you did not order, please inform BookRenter.co.nz immediately. If BookRenter.co.nz is not notified, we will be unable to send a replacement or claim postal insurance and you will be liable for the book(s).

Refunds

A refund is available if BookRenter.co.nz makes a mistake with your order (e.g. books do not match your order or books with major damage are shipped). To receive a refund, please contact BookRenter.co.nz immediately. Requests for refunds due to missing supplements are not the result of a BookRenter.co.nz.

Items are no longer eligible for a refund after 10 days of receipt; in addition, if the book is returned to us damaged or not in its original condition, we will be unable to offer you a refund.

Cancellations/Modifications

Because BookRenter.co.nz tries to process and ship orders as quickly as possible, the majority of orders cannot be canceled or modified (books usually cannot be added, and shipping addresses and methods cannot be changed, etc.) once placed.

Textbook lists

Textbook lists are compiled from requirements submitted by lecturers. Every effort is made to ensure the accuracy of these lists, but lecturers may make decisions without informing us, resulting in textbooks being removed or changed. Similarly, while the editions given are accurate at the date lists were compiled, publishers may produce new editions which become available and replace the editions originally specified. BookRenter can accept no liability for any confusion or inconvenience caused by such changes and incorrect information on our website.

Changes

By placing an order with BookRenter.co.nz you consent to our terms and conditions. If we amend these terms and conditions, we will post any changes to this page so that you are always aware of the current terms and conditions. We suggest that you check this page on occasion to keep up with the most up to date policy.

Governing Law

You agree that any claim relating to BookRenter.co.nz shall be governed by the laws of New Zealand.